| REPAIR |
We repair the broken items. Please send us the broken items via courier.
Then item will be examined and we will send you quotation for repair fee.
After receiving your OK, we will start repair. Repaired item will be sent
back to you in EMS (Express Mail Service). Please do not try remodeling
nor disassembling. We can not repair the items being remodeled and disassembled.
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Note: Please do not remodel nor disassemble. We do not repair these items. |
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| REPLACEMENT |
We replace the item which found defect at first place. In this case we'd
like you to advise us so within 7 days from your receipt of the items.
We need to be informed of the defect reason in advance. Then please return
everything (including accessories, parts, cases, etc.) to us via courier.
When the item is missing the accessories, parts and cases, we can not accept
replacement. As soon as we receive the returned item, we will examine it
and send you replacement right away. When we find the returned item is
not defect and works normally we will send the item back to you with your
next order.
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| DELIVERY ADDRESS |
SUN-MECHATORONICS
Room #416 Azuma 2nd Bldg., 1-14-7 Kanda-Sakuamcho, Chiyoda-ku, Tokyo, Japan
101-0025
Phone: +81-3-3254-1404 Fax: +81-3-3254-1402
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